Joining Instructions for the Security Training Course
Dear Learner,
Thank you for your interest in our Security Training Course.
Please follow the steps below to complete your enrollment and prepare for the course.
1. Confirm Your Eligibility
– Be at least 18 years old (21 for certain advanced/close-protection courses).
– Hold a valid government-issued photo ID (passport or national ID card).
– Have no unspent criminal convictions (a basic criminal record check may be required).
– Be physically fit and able to participate in practical exercises (a self-declaration of fitness is required; a medical certificate may be requested for high-risk courses).
2. Choose Your Course & Dates
Visit our website calendar or reply to your booking confirmation email to select your preferred start date. Places are allocated on a first-come, first-served basis.
3. Complete Payment
– Full payment or a minimum deposit (usually 30–50%) is required to secure your place.
– Accepted payment methods: Bank transfer, credit/debit card via secure payment link, or PayPal.
– You will receive an invoice and payment link within 24 hours of provisional booking.
– Remaining balance is due no later than 14 days before the course start date.
4. Submit Required Documents (within 7 days of booking)
Please email the following scanned copies in colour to admissions@yourcompany.com:
– Completed enrollment form (sent with your booking confirmation)
– Copy of photo ID (passport or driving licence)
– Recent passport-style photograph (white background)
– Proof of any prerequisite qualifications (if applicable)
5. Receive Confirmation & Pre-Course Material
Once payment and documents are received and approved, you will get:
– Official enrollment confirmation letter
– Course joining instructions (venue directions, timetable, kit list)
– Pre-course reading pack / e-learning access (sent 2–4 weeks before start date)
– Login details for the student portal
6. What to Bring on Day 1
– Valid photo ID
– Notebook and pens
– Suitable clothing for indoor theory and outdoor practical sessions (dark trousers, boots, weather-appropriate jacket – full kit list provided)
– Laptop or tablet (recommended but not mandatory)
– Any medication or personal items you may need
7. Arrival & Registration
– Arrive at least 30 minutes early on Day 1 for registration and ID checks.
– Training venue address and map and parking instructions will be in your final joining instructions.
8. Accommodation (if not included)
Most residential courses offer optional on-site or nearby hotel accommodation. Book early via the link in your confirmation email if required.
9. Cancellation & Refund Policy (summary)
– More than 30 days before start: full refund minus administration fee
– 15–30 days before start: 50% refund
– Less than 14 days: no refund (transfer to future date may be possible)
Contact Us
If you have any questions before the course:
Email: training@yourcompany.com
Phone/WhatsApp: +44 0000 000000
We normally reply within 24 hours (Mon–Fri).
We look forward to welcoming you onto the course and helping you achieve your professional security qualification!